The Ivory & Co. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://theivoryandco.com/ or interact with our services.

Please read this policy carefully. If you disagree with the terms of this Privacy Policy, please discontinue use of our website and services.

1. Information We Collect

We may collect the following types of information:

Information You Provide Directly

When you interact with our website or services, you may provide:

Contact information such as name, email address, phone number, or mailing address
Information submitted through contact forms, inquiries, or service requests
Account or order details if applicable
Payment information (processed securely through third-party payment processors; we do not store full payment card details)

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

Pages visited
Time spent on the website
Browser type and device type
Referring URLs
Approximate geographic location based on IP address

This information is typically collected using cookies and analytics tools such as Google Analytics to understand website traffic and usage patterns.

We do not use Google Analytics to collect personally identifiable information, and analytics data is not combined with your personal records.

2. How We Use Your Information

We use the information we collect for purposes including:

Providing and managing our services
Responding to inquiries or customer support requests
Processing transactions or service agreements
Improving our website functionality and user experience
Sending important service-related communications
Complying with legal obligations and protecting our business operations

3. Communications and Notifications

If you provide your contact details, we may send you service-related messages or communications, including:

Order or service updates
Customer support responses
Administrative notifications

You may opt out of non-essential communications at any time by following the instructions provided in those messages.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share information only in the following limited circumstances:

With trusted service providers who assist in operating our business (such as payment processors, website hosting providers, analytics services, or IT support). These providers are contractually required to keep your information confidential.
When required by law, regulation, court order, or government authority
To protect the rights, property, or safety of The Ivory & Co., our users, or others

5. Cookies and Analytics

Our website uses Google Analytics, a web analytics service provided by Google LLC.

Google Analytics uses cookies to help analyze how visitors use our site. The information generated by these cookies (including your IP address) may be transmitted to and stored by Google on servers in the United States.

Google may use this information to:

Evaluate website usage
Compile reports on website activity
Improve analytics services

You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on:

https://tools.google.com/dlpage/gaoptout

6. Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Fulfill legal obligations
Resolve disputes
Enforce agreements

When information is no longer required, we securely delete or anonymize it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. These sites operate independently and have their own privacy policies.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we learn that information from a child under 13 has been collected without parental consent, we will take steps to delete that information.

10. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including the right to:

Request access to your personal information
Request corrections to inaccurate data
Request deletion of your personal information
Object to certain uses of your data

To exercise these rights, please contact us using the information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised Effective Date.

Your continued use of our website or services after changes are posted indicates your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

The Ivory & Co.

Website: https://theivoryandco.com/
Email: sales@theivoryandco.com